Maya Care comprises outdoor services only. Service representatives are expected to conduct interactions within the guest reception area/main door of the recipients’ registered address. Recipients are requested to refrain from requesting representatives to enter any other area of their homes or assist in any other tasks outside the purview of Maya Services. For a comprehensive list of services, click here. Please note that these terms and conditions are part of our attempt to ensure your safety during your association with Maya Care.

Yes, disabled persons could also avail of our outdoor services listed here.

 

Maya is not an emergency service. The Maya Care service helpline could guide you with doctors and hospitals in your city. These directory services will be provided based on availability in the particular location of service delivery. For a comprehensive list of services, click here

 

The Maya packages include service charges only. All costs like photo-copying of documents, courier charges, printing, ticket agent charges and others are required to be paid to the service representatives in advance. Maya Care representatives will provide bills of transactions wherever possible. For instance bills may not be available for purchases from vegetable vendors or photocopying services.

 

Payment for Maya subscriptions is accepted online or via account/payee cheques in the name of ‘Maya Care Private Limited’ only. Kindly do not hand over cash for subscription payment to service representatives. The Maya packages include service charges only. All costs like photo-copying of documents, courier charges, printing, ticket agent charges and others are required to be paid to the service representatives in advance. Service representatives will be providing the bills for these purchases wherever possible. For instance bills may not be available for purchases from vegetable vendors or photocopying services.

 

It is mandatory for Maya Service professionals to carry a photo ID card bearing their name and the Maya Care logo. In case a service professional is not carrying her I-card, kindly do not conduct the transaction and call/e-mail our helpline. In the event that this was to occur, we apologize for the inconvenience caused to you. Please note that these terms and conditions are part of our attempt to ensure your safety during your association with Maya Care.

 

A monthly report of the services provided to your service recipient will be sent to you via e-mail. If you do not wish to receive this e-mail update, kindly write to us on service@mayacare.com In our endeavour to continuously enhance the services provided to you, we welcome your feedback regarding specific services used.